TERMS OF SERVICE
Alberto – Job Tracker, Resume Builder & AI Career Coach
Operated by AM Creative Coach LLC (DBA AM Creative Coach)
Last Updated: March 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and AM Creative Coach LLC (“Company,” “we,” “us,” or “our”) governing your access to and use of Alberto and all related services (collectively, the “Service”).
The Service is currently available on iOS and macOS, with additional platforms such as watchOS and Android planned for future releases.
By accessing or using Alberto, you agree to be bound by these Terms. If you do not agree, you must not use the Service.
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1. DESCRIPTION OF SERVICE
Alberto is a digital productivity and career-support platform that may include:
• Job tracking tools
• Resume builder functionality
• Resume importing and formatting tools
• AI-powered resume review
• AI-powered resume writing
• AI-powered career coaching insights
• Career organization and productivity features
The Service is software only. It does not provide employment placement services.
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2. NO GUARANTEE OF EMPLOYMENT OR OUTCOMES
The Company makes no representations or guarantees regarding:
• Employment
• Interviews
• Job offers
• Career advancement
• Salary outcomes
• Professional success
You acknowledge that career outcomes depend on numerous external factors beyond the Company’s control.
Use of Alberto does not guarantee employment.
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3. NOT A SUBSTITUTE FOR PROFESSIONAL SERVICES
Alberto is not:
• A licensed career coaching service
• A recruiter or employment agency
• A therapist or mental health provider
• A legal or financial advisor
The Service does not provide therapy, counseling, medical advice, legal advice, or psychological services.
No professional-client relationship is formed by use of the Service.
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4. AI FEATURES DISCLAIMER
Alberto uses artificial intelligence systems that may generate text, suggestions, formatting, analysis, and recommendations.
You expressly acknowledge and agree that:
• AI outputs may be inaccurate, incomplete, outdated, or fabricated
• AI may hallucinate information
• AI may misunderstand context or industry nuances
• Resume importing tools may misinterpret formatting
• AI resume suggestions may include incorrect grammar, data, or logic
You are solely responsible for:
• Reviewing all AI-generated content
• Verifying accuracy and factual correctness
• Editing all outputs before submitting to employers
• Ensuring all resume content is truthful and not misleading
The Company is not liable for damages arising from reliance on AI-generated content.
AI outputs are provided “AS IS.”
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5. AI OUTPUT OWNERSHIP
To the extent permitted by law, you retain ownership of the content you create or upload using the Service, including resumes, job application materials, and other documents generated with the assistance of AI tools.
However:
• AI-generated outputs may not be unique
• Similar or identical outputs may be generated for other users
• The Company retains ownership of the underlying AI systems, prompts, models, workflows, and software infrastructure used to generate outputs
Your use of AI-generated content must comply with all applicable laws and these Terms.
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6. AI MISUSE & AUTOMATION ABUSE
You agree not to misuse the AI features of the Service.
Prohibited activities include:
• Using automated scripts, bots, or scraping tools to generate excessive AI outputs
• Attempting to extract system prompts or training data
• Attempting to reverse engineer AI models or workflows
• Using AI outputs to create competing AI services
• Submitting harmful, illegal, abusive, or deceptive content through AI features
The Company reserves the right to suspend or terminate accounts that abuse AI functionality or attempt to exploit the system.
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7. AI TRAINING & DATA USE
User Content may be processed by artificial intelligence systems in order to generate outputs and improve the functionality of the Service.
However:
• The Company does not claim ownership of your resume or personal career data
• User Content is not intentionally used to train third-party public AI models without user consent
• Any processing of data is performed solely to operate, maintain, and improve the Service
Use of the Service constitutes consent to this processing.
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8. USER RESPONSIBILITY & PROHIBITED USE
You agree not to:
• Fabricate credentials or work history
• Use the Service to commit fraud
• Reverse engineer the Service
• Scrape or extract AI models or system prompts
• Use the Service to build competing products
You assume full responsibility for all materials submitted to third parties.
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9. USER CONTENT
You retain ownership of your uploaded content.
You grant the Company a limited, non-exclusive, royalty-free license to store, process, and analyze User Content solely to provide and improve the Service.
We do not claim ownership of your resume content.
You represent that you have the legal right to upload such content.
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10. SUBSCRIPTIONS, BILLING & AUTO-RENEWAL
Alberto may offer:
• Monthly subscriptions
• Annual subscriptions
• Free trials
• One-time purchases
Subscriptions automatically renew unless canceled before renewal.
Billing is handled by the platform provider where applicable.
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11. REFUND POLICY
All subscription purchases are generally non-refundable except as required by law.
Platform Purchases
If purchased through:
• Apple App Store – refunds must be requested through Apple
• Google Play – refunds must be requested through Google
• Microsoft Store – subject to Microsoft policies
The Company cannot override third-party platform billing decisions.
Direct Web Purchases
Refund requests must be submitted within 7 days of purchase. Refunds are granted at the Company’s sole discretion and may be denied if:
• The Service was substantially used
• AI outputs were generated
• Content was exported
No refunds for:
• Failure to obtain employment
• Dissatisfaction with AI suggestions
• Forgetting to cancel
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12. SERVICE MODIFICATION & DISCONTINUATION
The Company may, at any time and in its sole discretion:
• Modify or remove features
• Change AI providers or models
• Alter subscription pricing
• Suspend or discontinue the Service
• Limit access to certain functionality
We are not liable for any modification or discontinuation.
Continued use constitutes acceptance of changes.
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13. BETA FEATURES
From time to time, we may offer “Beta” features.
Beta features:
• Are experimental
• May contain errors
• May be discontinued at any time
• May be modified without notice
• Are provided “AS IS” with no warranties
We assume no liability for Beta feature performance or reliability.
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14. INTELLECTUAL PROPERTY
All software, design, branding, AI workflows, and proprietary systems are the exclusive property of AM Creative Coach LLC.
You may not:
• Copy or reproduce proprietary systems
• Reverse engineer
• Decompile
• Resell access
• Create derivative works
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15. LIMITATION OF LIABILITY
To the maximum extent permitted by law:
The Company shall not be liable for:
• Lost employment opportunities
• Lost wages
• Reputational harm
• Data loss
• Business interruption
• Indirect or consequential damages
Total liability shall not exceed the amount paid by you in the previous 12 months.
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16. DISCLAIMER OF WARRANTIES
The Service is provided “AS IS” and “AS AVAILABLE.”
We disclaim all warranties including:
• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy of AI outputs
We do not guarantee uninterrupted or error-free operation.
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17. APPLE APP STORE TERMS
If you download Alberto through the Apple App Store:
• This agreement is between you and AM Creative Coach LLC, not Apple
• Apple is not responsible for the Service
• Apple has no obligation to provide maintenance or support
• Apple is not responsible for product claims
• Apple and its subsidiaries are third-party beneficiaries of these Terms
In case of Service failure to conform to warranty, you may notify Apple and Apple may refund the purchase price (if applicable). To the maximum extent permitted by law, Apple has no other warranty obligation.
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18. GOOGLE PLAY TERMS
If downloaded via Google Play:
• Google is not responsible for the Service
• Google has no obligation to provide support
• Refunds and billing are subject to Google Play policies
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19. INDEMNIFICATION
You agree to indemnify and hold harmless the Company from any claims arising from:
• Your misuse of the Service
• Your reliance on AI outputs
• False resume content
• Violations of these Terms
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20. GOVERNING LAW & ARBITRATION
These Terms are governed by the laws of the Commonwealth of Pennsylvania.
All disputes shall be resolved by binding arbitration in Pennsylvania.
You waive the right to participate in class actions.
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21. CHANGES TO TERMS
We may modify these Terms at any time. Continued use constitutes acceptance.
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22. COACHING SESSIONS & APPOINTMENT SCHEDULING
Alberto’s Dream plan includes access to Alberto Dream Live Coaching (1 hour) sessions with Adam Michael, MBA, conducted via Zoom. Dream subscribers may join an unlimited number of live coaching sessions during their active subscription, with one active booking permitted at a time. Each session is limited to sixty (60) participants on a first-come, first-served basis.
Scheduling
Sessions are booked through the Alberto app using Acuity Scheduling, a third-party appointment scheduling platform operated by Squarespace. By booking a session, you acknowledge that your scheduling data (including your name, email address, and selected appointment time) will be transmitted to and processed by Acuity Scheduling in accordance with their own terms and privacy practices.
Session availability is subject to the coach’s calendar and capacity limits. We do not guarantee that your preferred date, time, or session will be available.
Live Coaching Format
Alberto Dream Live Coaching sessions are conducted in a live, interactive format. By joining a live coaching session, you understand and agree that:
• Sessions are shared with other participants and are not private one-on-one coaching
• Individual attention and personalized coaching cannot be guaranteed
• Your name and video may be visible to other participants
• Participants must behave respectfully and professionally
The Company reserves the right to remove any participant from a session for disruptive or inappropriate conduct.
Recording
Sessions may be recorded for quality assurance or educational purposes. By joining, you consent to recording that may include your name, voice, video image, and information voluntarily shared.
Participants may not record or redistribute sessions without permission.
Rescheduling & Cancellation
You may reschedule your session subject to availability. You may cancel your booking at any time.
Intake Form
Prior to sessions, you may be asked to complete an intake form with career-related information to help prepare your coach.
Session Disclaimer
Coaching sessions are for informational and motivational purposes only and are not professional counseling or legal advice.
The Company makes no guarantees regarding outcomes.
Zoom
Sessions are conducted via Zoom Video Communications, Inc. Your use of Zoom is subject to Zoom’s own Terms and Privacy Policy.
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23. CONTACT INFORMATION
AM Creative Coach LLC
DBA AM Creative Coach
Email: info@amcreativecoach.com
Phone: (415) 952-6224