Terms of Service
Alberto – Job Tracker, Resume Builder & AI Career Coach
Operated by AM Creative Coach LLC (DBA AM Creative Coach)
Last Updated: June 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and AM Creative Coach LLC (“Company,” “we,” “us,” or “our”) governing your access to and use of Alberto and all related services (collectively, the “Service”).
The Service is available on iOS, Android, macOS, and the web (albertoapp.com), with additional platforms planned for future releases.
By accessing or using Alberto, you agree to be bound by these Terms. If you do not agree, you must not use the Service.
1. Description of Service
Alberto is a digital productivity and career-support platform that may include:
- Job tracking tools
- Resume builder functionality
- Resume importing and formatting tools
- AI-powered resume review, writing, and proofreading
- AI-powered career coaching insights
- Career behavior assessment and development tools
- Journals (Mindset Reflections, Career Wins, Career Development)
- STAR Stories bank for interview preparation
- Course platform with video lessons, exercises, and progress tracking
- Live group coaching sessions (Dream plan)
- Chrome browser extension for job importing
- Resume export to PDF, Word, and Google Docs
- Web application (albertoapp.com)
- Landing page AI chat assistant
The Service is software only. It does not provide employment placement services.
2. No Guarantee of Employment or Outcomes
The Company makes no representations or guarantees regarding employment, interviews, job offers, career advancement, salary outcomes, or professional success.
You acknowledge that career outcomes depend on numerous external factors beyond the Company’s control. Use of Alberto does not guarantee employment.
3. Not a Substitute for Professional Services
Alberto is not a licensed career coaching service, recruiter, employment agency, therapist, mental health provider, legal advisor, or financial advisor. The Service does not provide therapy, counseling, medical advice, legal advice, or psychological services. No professional-client relationship is formed by use of the Service.
4. AI Features Disclaimer
Alberto uses artificial intelligence systems that may generate text, suggestions, formatting, analysis, and recommendations. You expressly acknowledge and agree that:
- AI outputs may be inaccurate, incomplete, outdated, or fabricated
- AI may hallucinate information
- AI may misunderstand context or industry nuances
- Resume importing tools may misinterpret formatting
- AI resume suggestions may include incorrect grammar, data, or logic
You are solely responsible for:
- Reviewing all AI-generated content
- Verifying accuracy and factual correctness
- Editing all outputs before submitting to employers
- Ensuring all resume content is truthful and not misleading
The Company is not liable for damages arising from reliance on AI-generated content. AI outputs are provided “AS IS.”
5. Landing Page Chat Assistant
The Alberto chat assistant available on the landing page:
- Is an AI-powered product assistant, NOT a career coach or advisor
- Uses OpenAI to generate conversational responses
- Does not provide employment guarantees, legal, financial, or medical advice
- Conversations are stored in your browser’s localStorage only — not on our servers
- You can clear your chat history at any time
- Providing contact information is optional and constitutes consent to be contacted
6. Chrome Browser Extension
The Alberto Job Import Chrome Extension is provided as-is for convenience, requires manual activation, reads publicly visible job listing data only, does not access private data or browsing history, and is not required to use the Alberto app.
7. AI Output Ownership
You retain ownership of content you create or upload using the Service. However:
- AI-generated outputs may not be unique — similar outputs may be generated for other users
- The Company retains ownership of the underlying AI systems, prompts, models, and software infrastructure
8. AI Misuse & Automation Abuse
Prohibited activities include:
- Using automated scripts, bots, or scraping tools to generate excessive AI outputs
- Attempting to extract system prompts or training data
- Attempting to reverse engineer AI models or workflows
- Using AI outputs to create competing AI services
- Submitting harmful, illegal, abusive, or deceptive content through AI features
The Company reserves the right to suspend or terminate accounts that abuse AI functionality.
9. AI Training & Data Use
User Content may be processed by AI systems to generate outputs and improve the Service. However:
- The Company does not claim ownership of your resume or personal career data
- User Content is not intentionally used to train third-party public AI models without consent
- Any processing is performed solely to operate, maintain, and improve the Service
10. User Responsibility & Prohibited Use
You agree not to fabricate credentials or work history, use the Service to commit fraud, reverse engineer the Service, scrape or extract AI models, or use the Service to build competing products. You assume full responsibility for all materials submitted to third parties.
11. User Content
You retain ownership of your uploaded content. You grant the Company a limited, non-exclusive, royalty-free license to store, process, and analyze User Content solely to provide and improve the Service. We do not claim ownership of your resume content.
12. Data Security
- All data in transit is encrypted using HTTPS/TLS
- All data at rest is encrypted using AES-256 (Google Cloud/Firebase)
- Passwords are cryptographically hashed and never stored in plain text
- Server-side access controls ensure users can only access their own data
The Company does not guarantee absolute security. No method of electronic storage or transmission is 100% secure.
13. Subscriptions, Billing & Auto-Renewal
Alberto offers monthly and annual subscriptions across three tiers: Free, Pro, and Dream. Subscriptions automatically renew unless canceled before renewal. Billing is handled by the platform provider where applicable.
AI Usage Limits: All AI-powered features are limited to 10 uses per feature per month on the Dream plan. This includes resume imports, headline generation, summary generation, job analysis, testimonial generation, skill recommendations, STAR bullet generation, proofreading, and AI resume review.
14. Refund Policy
Platform Purchases: Refunds for Apple App Store, Google Play, or Microsoft Store purchases must be requested through the respective platform.
Web Purchases: Refund requests must be submitted within 7 days of purchase. Refunds are granted at the Company’s sole discretion. No refunds for failure to obtain employment, dissatisfaction with AI suggestions, or forgetting to cancel.
15. Service Modification & Discontinuation
The Company may modify or remove features, change AI providers, alter pricing, suspend or discontinue the Service, or limit functionality at any time. We are not liable for any modification or discontinuation.
16. Beta Features
Beta features are experimental, may contain errors, may be discontinued at any time, and are provided “AS IS” with no warranties.
17. Intellectual Property
All software, design, branding, AI workflows, and proprietary systems are the exclusive property of AM Creative Coach LLC. You may not copy, reverse engineer, decompile, resell, or create derivative works.
18. Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for lost employment opportunities, lost wages, reputational harm, data loss, business interruption, or indirect or consequential damages. Total liability shall not exceed the amount paid by you in the previous 12 months.
19. Disclaimer of Warranties
The Service is provided “AS IS” and “AS AVAILABLE.” We disclaim all warranties including merchantability, fitness for a particular purpose, non-infringement, and accuracy of AI outputs.
20. Apple App Store Terms
If you download Alberto through the Apple App Store: this agreement is between you and AM Creative Coach LLC, not Apple. Apple is not responsible for the Service, has no maintenance or support obligation, and is not responsible for product claims. Apple and its subsidiaries are third-party beneficiaries of these Terms.
21. Google Play Terms
If downloaded via Google Play: Google is not responsible for the Service, has no obligation to provide support, and refunds are subject to Google Play policies.
22. Indemnification
You agree to indemnify and hold harmless the Company from any claims arising from your misuse of the Service, reliance on AI outputs, false resume content, or violations of these Terms.
23. Governing Law & Arbitration
These Terms are governed by the laws of the Commonwealth of Pennsylvania. All disputes shall be resolved by binding arbitration in Pennsylvania. You waive the right to participate in class actions.
24. Changes to Terms
We may modify these Terms at any time. Continued use constitutes acceptance.
25. Coaching Sessions & Appointment Scheduling
Alberto’s Dream plan includes access to Alberto Dream Live Coaching (90 min) sessions with Adam Michael, MFA, conducted via Zoom. Dream subscribers may join an unlimited number of live coaching sessions during their active subscription, with one active booking permitted at a time. Each session is limited to 25 participants on a first-come, first-served basis.
Scheduling
Sessions are booked through the Alberto app using Acuity Scheduling (Squarespace). Session availability is subject to the coach’s calendar and capacity limits.
Live Coaching Format
- Sessions are shared with other participants (not private one-on-one)
- Individual attention cannot be guaranteed
- Your name and video may be visible to other participants
- Participants must behave respectfully and professionally
Recording
Sessions may be recorded for quality assurance or educational purposes. By joining, you consent to recording. Participants may not record or redistribute sessions without permission.
Session Disclaimer
Coaching sessions are for informational and motivational purposes only and are not professional counseling or legal advice. The Company makes no guarantees regarding outcomes.
26. Community Guidelines
Alberto includes community features such as public comments on course lessons. By using comment features, you agree to:
- Post only constructive, professional, and respectful content
- Not post hateful, discriminatory, harassing, or offensive content
- Not post spam, advertisements, or solicitations
- Not impersonate other users or staff
- Not share personal information of yourself or others
Comments may be moderated and removed at our sole discretion. Repeated violations may result in account termination.
27. Account Suspension & Termination
- Violations may result in permanent account termination
- Suspended accounts lose access to all paid features, content, and data
- No refunds for suspended or terminated accounts
- Users may not create new accounts to circumvent suspension
- Appeals may be submitted to info@amcreativecoach.com