Terms of Service

Alberto – Job Tracker, Resume Builder & AI Career Coach
Operated by AM Creative Coach LLC (DBA AM Creative Coach)
Last Updated: May 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and AM Creative Coach LLC ("Company," "we," "us," or "our") governing your access to and use of Alberto and all related services (collectively, the "Service").

The Service is available on iOS, macOS, and the web (alberto-amcc.web.app / albertoapp.com), with additional platforms such as Android planned for future releases.

By accessing or using Alberto, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. Description of Service

Alberto is a digital productivity and career-support platform that may include:

Job tracking tools
Resume builder functionality
Resume importing and formatting tools
AI-powered resume review
AI-powered resume writing
AI-powered career coaching insights
Career organization and productivity features
Web application (alberto-amcc.web.app)
Landing page AI chat assistant
Chrome browser extension for job importing
Course platform with video lessons and progress tracking
Stripe-powered subscription management

The Service is software only. It does not provide employment placement services.

2. No Guarantee of Employment or Outcomes

The Company makes no representations or guarantees regarding:

Employment
Interviews
Job offers
Career advancement
Salary outcomes
Professional success

You acknowledge that career outcomes depend on numerous external factors beyond the Company's control.

Use of Alberto does not guarantee employment.

3. Not a Substitute for Professional Services

Alberto is not:

A licensed career coaching service
A recruiter or employment agency
A therapist or mental health provider
A legal or financial advisor

The Service does not provide therapy, counseling, medical advice, legal advice, or psychological services.

No professional-client relationship is formed by use of the Service.

4. AI Features Disclaimer

Alberto uses artificial intelligence systems that may generate text, suggestions, formatting, analysis, and recommendations.

You expressly acknowledge and agree that:

AI outputs may be inaccurate, incomplete, outdated, or fabricated.
AI may hallucinate information.
AI may misunderstand context or industry nuances.
Resume importing tools may misinterpret formatting.
AI resume suggestions may include incorrect grammar, data, or logic.

You are solely responsible for:

Reviewing all AI-generated content
Verifying accuracy and factual correctness
Editing all outputs before submitting to employers
Ensuring all resume content is truthful and not misleading

The Company is not liable for damages arising from reliance on AI-generated content.

AI outputs are provided "AS IS."

5. Landing Page Chat Assistant

The Alberto chat assistant available on the landing page:

Is an AI-powered product assistant, NOT a career coach or advisor
Uses OpenAI to generate conversational responses
Does not provide employment guarantees, legal advice, financial advice, or medical advice
May suggest trying the Alberto app, booking a discovery call, or completing free activities
Conversations are stored in your browser's localStorage only — not on our servers
You can clear your chat history at any time
The chat assistant may offer to connect you with a Career Specialist if you voluntarily provide your contact information
Providing contact information is optional and constitutes consent to be contacted by AM Creative Coach LLC

6. Chrome Browser Extension

The Alberto Job Import Chrome Extension:

Is provided as-is for convenience
Requires manual activation (clicking the extension icon) to function
Reads publicly visible job listing data from supported websites
Does not access private data, passwords, or browsing history
Is not required to use the Alberto app

7. AI Output Ownership

To the extent permitted by law, you retain ownership of the content you create or upload using the Service, including resumes, job application materials, and other documents generated with the assistance of AI tools.

However:

AI-generated outputs may not be unique.
Similar or identical outputs may be generated for other users.
The Company retains ownership of the underlying AI systems, prompts, models, workflows, and software infrastructure used to generate outputs.

Your use of AI-generated content must comply with all applicable laws and these Terms.

8. AI Misuse & Automation Abuse

You agree not to misuse the AI features of the Service.

Prohibited activities include:

Using automated scripts, bots, or scraping tools to generate excessive AI outputs
Attempting to extract system prompts or training data
Attempting to reverse engineer AI models or workflows
Using AI outputs to create competing AI services
Submitting harmful, illegal, abusive, or deceptive content through AI features

The Company reserves the right to suspend or terminate accounts that abuse AI functionality or attempt to exploit the system.

9. AI Training & Data Use

User Content may be processed by artificial intelligence systems in order to generate outputs and improve the functionality of the Service.

However:

The Company does not claim ownership of your resume or personal career data.
User Content is not intentionally used to train third-party public AI models without user consent.
Any processing of data is performed solely to operate, maintain, and improve the Service.

Use of the Service constitutes consent to this processing.

10. User Responsibility & Prohibited Use

You agree not to:

Fabricate credentials or work history
Use the Service to commit fraud
Reverse engineer the Service
Scrape or extract AI models or system prompts
Use the Service to build competing products

You assume full responsibility for all materials submitted to third parties.

11. User Content

You retain ownership of your uploaded content.

You grant the Company a limited, non-exclusive, royalty-free license to store, process, and analyze User Content solely to provide and improve the Service.

We do not claim ownership of your resume content.

You represent that you have the legal right to upload such content.

12. Data Security

The Company employs industry-standard security measures to protect your data:

All data in transit is encrypted using HTTPS/TLS
All data at rest is encrypted using AES-256 encryption (provided by Google Cloud/Firebase)
Passwords are cryptographically hashed and never stored in plain text
Server-side access controls ensure users can only access their own data

The Company does not guarantee absolute security. You acknowledge that no method of electronic storage or transmission is 100% secure.

Data stored locally on your device (such as browser localStorage for the landing page chat) is not encrypted by the application.

13. Subscriptions, Billing & Auto-Renewal

Alberto may offer:

Monthly subscriptions
Annual subscriptions
Free trials
One-time purchases

Subscriptions automatically renew unless canceled before renewal.

Billing is handled by the platform provider where applicable.

14. Refund Policy

All subscription purchases are generally non-refundable except as required by law.

Platform Purchases

If purchased through:

Apple App Store – refunds must be requested through Apple.
Google Play – refunds must be requested through Google.
Microsoft Store – subject to Microsoft policies.

The Company cannot override third-party platform billing decisions.

Direct Web Purchases

Refund requests must be submitted within 7 days of purchase. Refunds are granted at the Company's sole discretion and may be denied if:

The Service was substantially used
AI outputs were generated
Content was exported

No refunds for:

Failure to obtain employment
Dissatisfaction with AI suggestions
Forgetting to cancel

15. Service Modification & Discontinuation

The Company may, at any time and in its sole discretion:

Modify or remove features
Change AI providers or models
Alter subscription pricing
Suspend or discontinue the Service
Limit access to certain functionality

We are not liable for any modification or discontinuation.

Continued use constitutes acceptance of changes.

16. Beta Features

From time to time, we may offer "Beta" features.

Beta features:

Are experimental
May contain errors
May be discontinued at any time
May be modified without notice
Are provided "AS IS" with no warranties

We assume no liability for Beta feature performance or reliability.

17. Intellectual Property

All software, design, branding, AI workflows, and proprietary systems are the exclusive property of AM Creative Coach LLC.

You may not:

Copy or reproduce proprietary systems
Reverse engineer
Decompile
Resell access
Create derivative works

18. Limitation of Liability

To the maximum extent permitted by law:

The Company shall not be liable for:

Lost employment opportunities
Lost wages
Reputational harm
Data loss
Business interruption
Indirect or consequential damages

Total liability shall not exceed the amount paid by you in the previous 12 months.

19. Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE."

We disclaim all warranties including:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy of AI outputs

We do not guarantee uninterrupted or error-free operation.

20. Apple App Store Terms

If you download Alberto through the Apple App Store:

This agreement is between you and AM Creative Coach LLC, not Apple.
Apple is not responsible for the Service.
Apple has no obligation to provide maintenance or support.
Apple is not responsible for product claims.
Apple and its subsidiaries are third-party beneficiaries of these Terms.

In case of Service failure to conform to warranty, you may notify Apple and Apple may refund the purchase price (if applicable). To the maximum extent permitted by law, Apple has no other warranty obligation.

21. Google Play Terms

If downloaded via Google Play:

Google is not responsible for the Service.
Google has no obligation to provide support.
Refunds and billing are subject to Google Play policies.

22. Indemnification

You agree to indemnify and hold harmless the Company from any claims arising from:

Your misuse of the Service
Your reliance on AI outputs
False resume content
Violations of these Terms

23. Governing Law & Arbitration

These Terms are governed by the laws of the Commonwealth of Pennsylvania.

All disputes shall be resolved by binding arbitration in Pennsylvania.

You waive the right to participate in class actions.

24. Changes to Terms

We may modify these Terms at any time. Continued use constitutes acceptance.

25. Coaching Sessions & Appointment Scheduling

Alberto's Dream plan includes access to Alberto Dream Live Coaching (90 min) sessions with Adam Michael, MFA, conducted via Zoom. Dream subscribers may join an unlimited number of live coaching sessions during their active subscription, with one active booking permitted at a time. Each session is a small group format, limited to twenty-five (25) participants on a first-come, first-served basis.

Scheduling

Sessions are booked through the Alberto app using Acuity Scheduling, a third-party appointment scheduling platform operated by Squarespace. By booking a session, you acknowledge that your scheduling data (including your name, email address, and selected appointment time) will be transmitted to and processed by Acuity Scheduling in accordance with their own terms and privacy practices.

Session availability is subject to the coach's calendar and capacity limits. We do not guarantee that your preferred date, time, or session will be available.

Live Coaching Format

Alberto Dream Live Coaching sessions are conducted in a live, interactive format. By joining a live coaching session, you understand and agree that:

Sessions are shared with other participants and are not private one-on-one coaching
Individual attention and personalized coaching cannot be guaranteed
Your name and video may be visible to other participants
Participants must behave respectfully and professionally

The Company reserves the right to remove any participant from a session for disruptive or inappropriate conduct.

Recording

Sessions may be recorded for quality assurance or educational purposes. By joining, you consent to recording that may include your name, voice, video image, and information voluntarily shared.

Participants may not record or redistribute sessions without permission.

Rescheduling & Cancellation

You may reschedule your session subject to availability. You may cancel your booking at any time.

Intake Form

Prior to sessions, you may be asked to complete an intake form with career-related information to help prepare your coach.

Session Disclaimer

Coaching sessions are for informational and motivational purposes only and are not professional counseling or legal advice.

The Company makes no guarantees regarding outcomes.

Zoom

Sessions are conducted via Zoom Video Communications, Inc. Your use of Zoom is subject to Zoom's own Terms and Privacy Policy.

26. Community Guidelines

Alberto includes community features such as public comments and questions on course lessons. These features are designed to elevate the learning experience by encouraging thoughtful discussion, shared insights, and mutual support among users.

By using the comment features, you agree to:

Post only constructive, professional, and respectful content.
Not post hateful, discriminatory, harassing, threatening, sexually explicit, or otherwise offensive content.
Not post spam, advertisements, or solicitations.
Not impersonate other users, instructors, or AM Creative Coach staff.
Not share personal information (phone numbers, addresses, financial details) of yourself or others.
Use the comment system for questions and peer discussion only — not for providing feedback on course content (a dedicated feedback form is available in Settings).

Comments may be moderated, filtered, and removed at our sole discretion. Users who repeatedly violate these guidelines may have their commenting privileges suspended or their accounts terminated.

Flagged comments are reviewed by our team. False reporting to suppress legitimate discussion is also a violation of these guidelines.

AM Creative Coach LLC is not responsible for the accuracy, completeness, or reliability of user-generated comments. The views expressed in comments are those of the individual users and do not represent the views of AM Creative Coach LLC or its instructors.

27. Account Suspension & Termination

AM Creative Coach LLC reserves the right to suspend or terminate any user account that violates these Terms, the Privacy Policy, or the Community Guidelines outlined in Section 26.

Repeated or severe violations of these Terms, the Privacy Policy, or the Community Guidelines may result in permanent account termination.
Suspended or terminated accounts will lose access to all paid features, content, and data associated with the Service.
No refunds will be issued for any subscription fees, coaching session fees, or other payments made by users whose accounts have been suspended or terminated.
Users may not create new accounts to circumvent a suspension or termination. Any new accounts created in violation of this provision may also be terminated.
AM Creative Coach LLC is not obligated to provide access to user data, content, or account information from suspended or terminated accounts.
Account suspension or termination decisions are made at the sole discretion of AM Creative Coach LLC and are final.
Appeals regarding account suspension or termination may be submitted via email to info@amcreativecoach.com. AM Creative Coach LLC will review appeals in good faith but is not obligated to reverse any suspension or termination decision.

28. Contact Information

AM Creative Coach LLC
DBA AM Creative Coach

Email: info@amcreativecoach.com
Phone: (415) 952-6224