PRIVACY POLICY
Alberto – Job Tracker, Resume Builder & AI Career Coach
Operated by AM Creative Coach LLC (DBA AM Creative Coach)
Last Updated: March 2026
This Privacy Policy explains how AM Creative Coach LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you use the Alberto application and related services (the “Service”).
The Service is currently available on iOS and macOS, with additional platforms such as watchOS and Android planned for future releases.
This Privacy Policy applies regardless of how you access the Service.
By using Alberto, you consent to the practices described in this Privacy Policy.
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1. INFORMATION WE COLLECT
We may collect the following categories of information:
A. Account Information
• Name
• Email address
• Login credentials
• Subscription status
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B. Resume & Career Data (User Content)
• Resume text
• Employment history
• Job descriptions
• Education history
• Skills
• Uploaded documents
• Job tracking data
• Notes you enter into the app
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C. AI Interaction Data
• Prompts submitted to AI tools
• AI-generated outputs
• Resume review inputs
• Resume writing requests
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D. Technical & Usage Data
• Device type
• Operating system
• IP address
• Browser type
• App version
• Usage activity
• Log data
• Crash reports
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E. Payment Information
If you subscribe through:
• Apple App Store
• Google Play
• Microsoft Store
Payment data is processed by the platform provider. We do not store full credit card numbers.
If purchased directly via web, payment processing may be handled by third-party payment processors.
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2. HOW WE USE YOUR INFORMATION
We use your information to:
• Provide and maintain the Service
• Generate AI outputs
• Store and organize resume and job tracking data
• Improve product features and performance
• Monitor system performance and stability
• Process subscriptions and billing
• Communicate product updates or support responses
• Comply with legal obligations
We do not sell your personal information.
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3. THIRD-PARTY SERVICE PROVIDERS
We use third-party infrastructure and AI providers to operate Alberto.
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A. Firebase (Google)
We use Firebase, a backend service operated by Google LLC, for:
• Authentication
• Database storage
• Cloud hosting
• Analytics
• Crash reporting
• Security monitoring
Firebase may process personal data as part of providing infrastructure services.
Google’s Privacy Policy:
https://policies.google.com/privacy
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B. OpenAI (AI Processing)
We use OpenAI to power AI features such as:
• AI Resume Review
• AI Resume Writing
• AI Career Coaching responses
When you use AI features, relevant text inputs (such as resume content or prompts) may be transmitted to OpenAI for processing.
OpenAI Privacy Policy:
https://openai.com/policies/privacy-policy
We encourage you to review their privacy practices.
We do not control how OpenAI processes data beyond our contractual relationship with them.
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C. Platform Providers
If you download Alberto via:
• Apple App Store
• Google Play
• Microsoft Store
Those platforms may collect and process personal data independently according to their own privacy policies.
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4. AI DATA PROCESSING DISCLOSURE
When you use AI features:
• Your inputs may be transmitted to AI service providers to generate responses.
• AI outputs are generated algorithmically and may not always be accurate.
• AI providers may temporarily retain data for processing and service improvement according to their policies.
You should avoid submitting highly sensitive personal information, including:
• Social Security numbers
• Financial account numbers
• Medical records
• Government identification numbers
We cannot guarantee that third-party AI systems permanently delete all submitted prompts.
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5. DATA RETENTION
We retain your information:
• As long as your account remains active
• As necessary to provide the Service
• As required for legal or regulatory compliance
If you delete your account, we will delete or anonymize your personal data within a commercially reasonable timeframe, except where retention is required by law.
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6. DATA SECURITY
We implement reasonable administrative, technical, and organizational safeguards to protect your information.
However:
• No system is completely secure
• We cannot guarantee absolute security
• Transmission of data is at your own risk
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7. YOUR PRIVACY RIGHTS
Depending on your jurisdiction, you may have rights including:
• Access to your personal data
• Correction of inaccurate data
• Deletion of personal data
• Data portability
• Objection to certain processing
To exercise your rights, contact us at:
Email: info@amcreativecoach.com
Phone: (415) 952-6224
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8. CALIFORNIA PRIVACY RIGHTS (CCPA)
If you are a California resident, you have the right to:
• Know what personal information we collect
• Request deletion of personal information
• Opt out of sale of personal information (we do not sell personal data)
We will not discriminate against you for exercising your privacy rights.
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9. INTERNATIONAL USERS (GDPR NOTICE)
If you are located in the European Economic Area (EEA), processing of personal data is based on:
• Contractual necessity
• Legitimate interests
• Legal compliance
• Consent (where required)
You may lodge complaints with your local data protection authority.
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10. CHILDREN’S PRIVACY
Alberto is not intended for individuals under 18 years of age.
We do not knowingly collect personal data from children.
If we learn that we have collected data from a minor, we will take steps to delete it.
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11. SERVICE MODIFICATIONS
We may update this Privacy Policy periodically.
If material changes are made, we may notify users through the app or by other reasonable means.
Continued use of the Service after updates constitutes acceptance of the revised policy.
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12. COACHING SESSION & SCHEDULING DATA
If you are a Dream plan subscriber, Alberto allows you to book Alberto Dream Live Coaching sessions through the app.
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A. Acuity Scheduling (Squarespace)
We use Acuity Scheduling, operated by Squarespace, to manage session booking.
When you book a session, the following information may be shared:
• Name
• Email address
• Selected session date and time
• Booking status
Squarespace Privacy Policy:
https://www.squarespace.com/privacy
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B. Zoom Video Communications
Coaching sessions are conducted via Zoom.
Zoom may collect:
• IP address
• Device information
• Audio/video data
Zoom Privacy Policy:
https://explore.zoom.us/en/privacy/
Live sessions may be recorded for quality assurance or educational purposes.
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C. Intake Form Data
Before sessions you may provide information such as:
• Occupation and employer
• LinkedIn or portfolio links
• Career goals
• Strengths and improvement areas
• Education level
• Learning style preferences
• Questions for your coach
This data is:
• Stored securely within your Alberto account via Firebase
• Shared with your assigned coach (Adam Michael, MBA)
• Retained while your account remains active
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D. Appointment Sync & Storage
Booking details (session date, time, status) are synced between Acuity Scheduling and Firebase to display within the app and allow rescheduling or cancellation.
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E. Calendar Export
If you choose Add to Calendar or Add to Google Calendar, a calendar event file (.ics) or calendar link is generated locally on your device.
The Company does not store your calendar data.
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13. CONTACT INFORMATION
AM Creative Coach LLC
DBA AM Creative Coach
Email: info@amcreativecoach.com
Phone: (415) 952-6224